Vowryn Everknot Trinity Necklace

Where do you deliver?
We currently ship to the United States, United Kingdom, Canada and Australia.

How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery times vary depending on the destination, and an estimate will be provided at checkout.

Will I receive tracking information?
Yes. Once your order has been dispatched, you will receive a confirmation email containing your tracking details. Tracking may take up to 48 hours to update.

Can I change my delivery address?
Please contact us as soon as possible. We cannot guarantee changes once the order has entered processing or has been dispatched.

Will I have to pay import fees?
Taxes are displayed at checkout where applicable. Additional customs or import fees may be charged by local authorities depending on your country.

What is your return period?
Eligible items may be returned within 30 days of delivery.

What condition must the item be in?
Items must be unworn, unused and returned in their original condition and packaging. Items showing signs of wear or damage caused after delivery may not be accepted.

How do I request a return?
Contact our customer care team with your order number before sending anything back. We will provide the return instructions and correct address.

Who pays for return shipping?
Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective or incorrect.

When will I receive my refund?
Approved refunds are issued to the original payment method after inspection. Your bank may take an additional 5–10 business days to process the payment.

How does the progressive discount work?
Add eligible items to your cart and the discount will be applied automatically at checkout: buy 2 and save 10%, buy 3 and save 15%, or buy 4 or more and save 20%.

What materials are used?
Materials and finishes vary between designs. Please check the product description for the exact specifications of each piece.

How should I care for my jewellery?
Avoid prolonged contact with water, perfumes and harsh chemicals. Store your jewellery in a dry place and clean it gently with a soft cloth.

How do I choose the correct size?
Check the sizing information on the product page before ordering. If you are unsure, contact our customer care team for assistance.

How can I contact Vowryn?
Send us a message through our contact page. Our customer care team will respond as quickly as possible during business days.